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EFBC President’s Message: Resilience = Success

Dear EFBC Members, 

I am back with another themed letter, and this time I am thinking about Resilience.   

Running a business isn’t for the faint of heart. It takes grit, adaptability, and – sometimes most importantly – resilience. The reality is stark: about 20% of small businesses don’t make it past their first year, and 70% fail within a decade. But those that survive aren’t just lucky – they’re resilient.  Sometimes the key to outperforming your competitors is just to outlast them. 

So, how do we build that resilience? A few key things make all the difference: 

  • Plan for the Unexpected – Have a game plan for downturns and challenges before they hit.  I often do scenario planning with my team around big risks, e.g. the loss of a large customer, implementation of punitive tariffs, etc. 
  • Keep Finances Strong – A financial cushion can be the difference between weathering a storm and closing up shop, and it is prudent to be very careful with debt. 
  • Stay Adaptable – Markets change, and the most successful businesses evolve with them.  We make a strategic plan for the year, but we never hesitate to change it when circumstances demand it. 
  • Lean on Your Network – Customers, vendors, and fellow business owners are invaluable sources of support and insight.  The EFBC and our strategic partners are an invaluable resource for this. 
  • Keep Learning – The best leaders never stop looking for ways to grow and improve, whether it’s from their EFBC Forum or one of our many educational events. 

Challenges will come, but they don’t have to define us. What matters is how we respond. By staying prepared, connected, and open to change, we not only survive—we thrive. 

Here’s to the resilience that it takes to build businesses that stand the test of time. 

Speaking of Resilience and organizations that have stood the test of time, the EFBC is celebrating our 30th anniversary this year, and GALA REGISTRATION IS OPEN.  I am looking forward to seeing you all there. 

Warm regards,

Darrin Shillair – EFBC President 2024-2025